Kite Creating Tickets
Set up ticket types for your event registration.
Quick Access (Organizers only)
Go to My Events → Select an event → Tickets
Go to My Events → Select an event → Tickets
Overview
Tickets define:
- Registration options
- Pricing tiers
- Availability windows
- Access levels
Creating a Ticket Type
Step 1: Access Tickets
- Go to your event dashboard
- Click "Tickets" in the sidebar
- Click "+ New Ticket"
Step 2: Basic Information
| Field | Description | Example |
|---|---|---|
| Name | Ticket name | "Early Bird" |
| Description | What's included | "Full event access" |
| Price | Ticket cost | 99.00 |
| Currency | Payment currency | EUR |
Step 3: Availability
| Field | Description |
|---|---|
| Quantity | Number available |
| Start Date | When sales open |
| End Date | When sales close |
Step 4: Save
Click "Create Ticket" to save.
Ticket Types
Common Configurations
| Type | Description | Use Case |
|---|---|---|
| Early Bird | Discounted early price | First 30 days |
| Standard | Regular pricing | Main sales period |
| Late/Door | Premium pricing | Final tickets |
| VIP | Premium experience | Special access |
| Student | Discounted rate | Students only |
| Speaker | Complimentary | For speakers |
| Sponsor | Complimentary | For sponsors |
Free Tickets
For free events:
- Set price to 0
- Or create "Free Registration" ticket
Paid Tickets
For paid events:
- Set your price
- Configure Stripe (see Payments)
- Attendees pay at checkout
Ticket Settings
Pricing
| Setting | Description |
|---|---|
| Price | Base price |
| Currency | EUR, USD, GBP, etc. |
| Tax Included | Price includes tax |
Quantity Limits
| Setting | Description |
|---|---|
| Total Available | Max tickets to sell |
| Per-Order Limit | Max per purchase |
| Unlimited | No limit |
Availability Window
| Setting | Description |
|---|---|
| Start Date | When sales begin |
| End Date | When sales end |
| Always Available | No date restriction |
Visibility
| Setting | Description |
|---|---|
| Public | Anyone can purchase |
| Hidden | Not shown on registration |
| Password Protected | Requires code |
Managing Tickets
Viewing Tickets
- Go to Tickets
- See all ticket types
- View status and sales
Editing Tickets
- Click on ticket name
- Modify settings
- Save changes
Disabling Tickets
- Open ticket settings
- Toggle "Active" off
- Or set end date to past
Deleting Tickets
- Open ticket settings
- Click "Delete"
- Confirm
Note: Can't delete tickets with existing purchases.
Ticket Display
Public Registration Page
Shows:
- Ticket name
- Description
- Price
- Availability
Order Selection
Attendees:
- See available tickets
- Select quantity
- Proceed to checkout
Ticket Sales Tracking
View Sales
- Go to Tickets
- See per-ticket stats:
- Sold
- Remaining
- Revenue
Sales Report
Export sales data:
- Click "Export"
- Select date range
- Download report
Best Practices
Pricing Strategy
| Phase | Timing | Discount |
|---|---|---|
| Early Bird | First 4 weeks | 30-40% off |
| Standard | Weeks 5-12 | Regular price |
| Late | Final 2 weeks | +10-20% |
Communication
- Announce ticket phases
- Create urgency
- Remind of deadlines
Availability
- Track sales velocity
- Adjust quantities
- Manage scarcity
Previous: Import/Export Data Next: Pricing Strategies