Check-in System

Use QR codes to efficiently check in attendees at your event.

Quick Access (Organizers only)
Go to My Events → Select an event → Check-ins

Overview

The check-in system allows you to:

Generate QR codes for attendees
Scan codes for quick check-in
Track attendance in real-time
Generate attendance reports

How It Works

Attendee Registers → QR Code Generated → Scan at Event → Checked In

QR Codes

Automatic Generation

QR codes are generated automatically when:

Attendee completes registration
Payment is confirmed
Manual registration added

QR Code Delivery

Attendees receive QR codes via:

Registration confirmation email
Ticket PDF attachment
Event app (if applicable)
Dashboard download

QR Code Contents

Each code contains:

Unique attendee identifier
Event reference
Ticket information

Setting Up Check-in Stations

Requirements

For each station:

Device with camera (phone, tablet, laptop)
Internet connection
Organizer account access

Station Setup

Log in to Kite
Go to Check-in section
Click "Start Check-in"
Allow camera access
Ready to scan

Multiple Stations

For larger events:

Set up multiple devices
All sync in real-time
Avoid duplicate check-ins

Checking In Attendees

Scan Method

Attendee presents QR code
Position code in camera view
Code automatically detected
Check-in confirmed

Successful Check-in

Screen shows:

✓ Green confirmation
Attendee name
Ticket type
Badge/swag info

Failed Check-in

If scan fails:

✗ Error message
Reason displayed
Use manual method

Manual Check-in

If QR unavailable:

Click "Manual Check-in"
Search by name or email
Verify identity
Click "Check In"

Check-in Statuses

Status	Description
Not Arrived	Registered, not checked in
Checked In	Successfully checked in
Canceled	Registration canceled
Waitlisted	On waitlist

Real-Time Monitoring

Check-in Dashboard

View live statistics:

Metric	Description
Total Registered	All registrations
Checked In	Arrived attendees
Not Arrived	Still pending
Check-in Rate	Percentage arrived

Recent Check-ins

See latest arrivals:

Name
Time checked in
Ticket type

Refresh

Dashboard updates automatically or:

Click refresh button
Set auto-refresh interval

Badge Printing

With Check-in

Integration options:

Print badge on check-in
Display badge info for manual printing

Badge Information

Field	Example
Name	Jane Smith
Company	Acme Corp
Ticket Type	VIP
Barcode	Attendee ID

Check-in Reports

Export Data

After event:

Go to Check-in > Reports
Select date range
Click "Export"
Download Excel/CSV

Report Contents

Field	Description
Name	Attendee name
Email	Contact email
Check-in Time	When arrived
Ticket Type	Registration type
Station	Which check-in point

Troubleshooting

QR Code Won't Scan

Check:

Screen brightness
Camera focus
Code integrity

Try:

Ask for new code (from email)
Use manual check-in

Attendee Not Found

Check:

Correct email
Registration completed
Payment confirmed

Action:

Search manually
Register on-site if needed

Already Checked In

If duplicate scan:

Shows previous check-in time
No action needed
Verify with attendee

Best Practices

Before the Event

[ ] Test check-in devices
[ ] Train staff
[ ] Print backup attendee list
[ ] Prepare manual check-in process

At the Event

[ ] Set up clear signage
[ ] Have dedicated check-in area
[ ] Staff multiple stations for busy times
[ ] Have contingency for tech issues

Station Staffing

Event Size	Stations	Staff
< 100	1-2	2
100-300	2-4	4-6
300-500	4-6	6-10
500+	6+	10+

Peak Times

Plan for rush periods:

Event start
After breaks
Morning of multi-day events

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