Kite Scheduled Sending
Schedule emails to send at optimal times.
Overview
Scheduled sending allows you to:
- Plan communications in advance
- Send at optimal times
- Coordinate multi-email campaigns
- Work asynchronously
Scheduling an Email
Step 1: Create Email
- Go to Communications
- Click "+ New Email"
- Write your content
- Select recipients
Step 2: Schedule
- Instead of "Send Now", click "Schedule"
- Select date
- Select time
- Choose timezone
- Confirm
Step 3: Review
Check scheduled email:
- Date/time correct
- Timezone right
- Recipients accurate
Managing Scheduled Emails
View Scheduled
- Go to Communications
- Filter by "Scheduled"
- See all pending emails
Edit Scheduled Email
Before send time:
- Click on scheduled email
- Make changes
- Save (keeps original time)
- Or reschedule
Cancel Scheduled Email
- Open scheduled email
- Click "Cancel"
- Email moves to drafts
Reschedule
- Open scheduled email
- Click "Reschedule"
- Select new date/time
- Confirm
Optimal Send Times
General Guidelines
| Day | Best Times |
|---|---|
| Tuesday | 10 AM, 2 PM |
| Wednesday | 10 AM, 2 PM |
| Thursday | 10 AM, 2 PM |
Avoid
- Weekends (lower open rates)
- Monday morning (inbox overflow)
- Friday afternoon (end of week)
- Late night
Consider Your Audience
- Business events: Weekday mornings
- Developer events: Afternoons
- International: Mind time zones
Time Zone Considerations
Setting Timezone
When scheduling:
- Select time
- Choose timezone
- System converts appropriately
Multi-Timezone Audiences
Options:
- Send at your timezone (simpler)
- Segment by timezone (more complex)
- Choose neutral time (10 AM ET = 4 PM CET)
Campaign Planning
Pre-Event Timeline
| When | |
|---|---|
| 6 weeks before | Early bird announcement |
| 4 weeks before | Speaker lineup |
| 2 weeks before | Schedule released |
| 1 week before | Final reminder |
| 1 day before | Last-minute info |
| Event morning | Welcome + logistics |
Post-Event Timeline
| When | |
|---|---|
| Same day | Thank you |
| 1 day after | Survey request |
| 1 week after | Recording links |
| 2 weeks after | Slides available |
Scheduling Best Practices
Plan Ahead
- Create email calendar
- Schedule in batches
- Leave buffer time
Don't Over-Schedule
- Space out emails
- Max 2-3 per week pre-event
- Avoid same-day multiple sends
Test Before Scheduling
- Send test to yourself
- Review on mobile
- Check links
- Then schedule
Monitor Scheduled Emails
- Review weekly
- Cancel if outdated
- Adjust timing if needed
Automation Ideas
Registration Follow-ups
- Immediate: Confirmation
- Day 1: Welcome series
- Day 3: Getting started
- Day 7: What to expect
Event Reminders
- Week before: Schedule preview
- Day before: Logistics
- Morning of: Welcome
Post-Event Series
- Day 0: Thank you
- Day 1: Survey
- Day 7: Recordings
- Day 14: Next event
Troubleshooting
Email Didn't Send
Check:
- Scheduled time passed
- Email wasn't canceled
- No system errors
Wrong Time Sent
Verify:
- Timezone setting
- AM/PM correct
- Date correct
Need to Stop Send
If already sending:
- Cannot stop mid-send
- Contact support for large sends
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