Kite Registration Setup
Configure attendee registration for your event.
Quick Access
Browse Events → Select an event → Registration
Browse Events → Select an event → Registration
Overview
Registration allows attendees to:
- Sign up for your event
- Purchase tickets
- Provide required information
- Receive confirmation
Registration Flow
Visit Event → Register → Fill Form → Payment → Confirmation
Setting Up Registration
Enable Registration
- Go to Settings > Registration
- Toggle "Enable Registration"
- Configure options
- Save
Registration Options
| Option | Description |
|---|---|
| Open Date | When registration opens |
| Close Date | Registration deadline |
| Capacity | Maximum attendees |
| Waitlist | Enable waitlist when full |
Registration Form
Default Fields
Standard fields collected:
| Field | Required | Description |
|---|---|---|
| First Name | Yes | Attendee first name |
| Last Name | Yes | Attendee last name |
| Yes | Contact email |
Adding Custom Fields
- Go to Settings > Registration Form
- Click "+ Add Field"
- Configure:
| Setting | Description |
|---|---|
| Label | Field name |
| Type | Input type |
| Required | Mandatory? |
| Help Text | Instructions |
- Save
Common Custom Fields
| Field | Type | Use Case |
|---|---|---|
| Company | Text | Business info |
| Job Title | Text | Professional role |
| Dietary Requirements | Dropdown | Catering |
| T-Shirt Size | Dropdown | Swag |
| Country | Dropdown | Demographics |
| Phone | Text | Contact |
| Accessibility Needs | Textarea | Accommodations |
Field Types
| Type | Description |
|---|---|
| Text | Short answers |
| Textarea | Long answers |
| Dropdown | Single selection |
| Multi-select | Multiple choices |
| Checkbox | Yes/No |
| Date | Date picker |
| File | Document upload |
Registration Page
Public Registration URL
Find your registration link:
- Go to Settings > Registration
- Copy "Registration URL"
- Share with potential attendees
Page Elements
The registration page shows:
- Event name and description
- Event date and location
- Available tickets
- Registration form
- Payment options
Confirmation Process
Automatic Confirmation
After successful registration:
- Attendee sees confirmation page
- Confirmation email sent
- QR code generated
- Ticket/receipt attached
Confirmation Email Content
- Event details
- Ticket information
- QR code for check-in
- Calendar invite link
- Contact information
Capacity Management
Setting Capacity
- Go to Settings > Registration
- Set "Maximum Capacity"
- Save
Waitlist
When capacity reached:
- Enable "Waitlist"
- Additional registrations go to waitlist
- Notify from waitlist when spots open
Managing Waitlist
- Go to Attendees > Waitlist
- View waitlisted registrations
- Admit in order or manually select
- Notified attendees complete registration
Registration Status
| Status | Description |
|---|---|
| Registered | Confirmed registration |
| Pending | Awaiting payment |
| Waitlisted | On waitlist |
| Canceled | Registration canceled |
Managing Registrations
View Registrations
- Go to Attendees
- See all registrations
- Filter by status
Manual Registration
Add attendees manually:
- Click "+ Add Attendee"
- Enter details
- Assign ticket
- Save
Edit Registration
- Find the attendee
- Click "Edit"
- Modify details
- Save
Cancel Registration
- Find the attendee
- Click "Cancel"
- Optionally process refund
- Confirm
Communication
Registration Confirmation
Automatic email with:
- Confirmation message
- Event details
- Ticket information
- QR code
Pre-Event Reminders
Schedule reminder emails:
- 1 week before
- 1 day before
- Day of event
Best Practices
Form Design
- Keep forms short
- Only ask necessary questions
- Group related fields
- Provide clear instructions
Timing
- Open registration early
- Set clear deadlines
- Send reminders
Communication
- Confirm registrations promptly
- Provide clear next steps
- Include contact for questions
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